Privacy Policy

Effective Date: [last updated 11th June 2023]

This Privacy Policy outlines how Sovereign Accounting Solutions Pty Ltd ("we," "us," or "our") collects, uses, discloses, and protects the personal information obtained through our website [Your Website URL] (the "Website") in accordance with the Australian Privacy Principles (APPs) and the General Data Protection Regulation (GDPR).

Collection of Personal Information

We may collect and process the following types of personal information:

1.1. Information You Provide: When you use our Website, we may collect personal information you provide voluntarily, such as your name, email address, phone number, and any other information you choose to provide through contact forms or email communications.

1.2. Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to collect information about your interaction with our Website. This may include your IP address, browser type, device information, and browsing activities. You can manage cookie preferences through your browser settings.

Use of Personal Information

We may use the personal information we collect for the following purposes:

2.1. Providing Services: We may use your personal information to respond to your inquiries, provide bookkeeping and taxation services, process payments, and fulfill your requests.

2.2. Communication: We may use your personal information to send you administrative or promotional communications related to our services, including newsletters, updates, and marketing materials. You can opt-out of receiving marketing communications at any time.

2.3. Website Improvement: We may use the information collected through cookies and similar technologies to analyze trends, track user activities, and improve the functionality and performance of our Website.

Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

3.1. Service Providers: We may engage trusted third-party service providers to assist us in delivering our services, such as hosting providers, payment processors, and marketing platforms. These service providers are bound by confidentiality obligations and are prohibited from using your personal information for any other purpose.

3.2. Legal Requirements: We may disclose your personal information if required to do so by law, or if we believe that such disclosure is necessary to comply with a legal obligation, protect our rights, or defend against legal claims.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.

Your Rights

As a user of our Website, you have the following rights regarding your personal information:

5.1. Access: You can request access to the personal information we hold about you.

5.2. Correction: You can request corrections or updates to your personal information if it is inaccurate or incomplete.

5.3. Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.

5.4. Objection: You can object to the processing of your personal information for certain purposes, such as direct marketing.

International Data Transfers

We may transfer and process your personal information outside of Australia, including to countries that may not have the same level of data protection laws as your country. By using our Website and providing your personal information, you consent to such transfers.

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at admin@sovereignaccounting.com.au.

GDPR Compliance Statement

We are committed to complying with the General Data Protection Regulation (GDPR) when processing personal data of individuals located in the European Economic Area (EEA) or where otherwise applicable.